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OSHA 1949.5

Refund policy for applicants

Subpart A

15 Questions & Answers

Questions & Answers

Under 1949.5, who is eligible to request a refund for a course fee?

An applicant who has registered for an OSHA Training Institute course is eligible to withdraw and request a refund of the fee. The rule in 1949.5 allows an applicant to withdraw an application and receive reimbursement if the written notification is mailed in the required time frame.

  • Contact the Institute Registrar if you are unsure whether your registration counts as an "applicant" under their procedures.
  • See Part 1949 for the subpart context.

Under 1949.5, how soon before the course must written notification be mailed to get a full refund?

You must mail written notification no later than 14 days before the course starts to qualify for a full refund. The requirement is stated directly in 1949.5.

  • Count days calendar-style unless the Registrar provides a different method.
  • To be safe, mail earlier than the 14-day cutoff and keep proof of mailing.

Under 1949.5, does the rule require the notification to be written, and what counts as "written"?

Yes — the rule requires a written notification to be mailed to the Institute Registrar. 1949.5 uses the phrase "written notification" and specifies it must be mailed.

  • "Written" normally includes printed or signed letters and completed withdrawal forms.
  • Because the regulation also uses the word "mailed," electronic messages (email) are not explicitly covered by the rule; check with the Institute Registrar if they will accept email or fax in practice.

Under 1949.5, does an email or fax count as "mailed" for the 14‑day refund rule?

The regulation specifically requires that written notification be "mailed," so email or fax are not explicitly guaranteed to meet the requirement. See 1949.5.

  • Because the rule uses the word "mailed," your safest course is to send notice by postal service with tracking or certified mail.
  • If you need to use email or fax, get written confirmation from the Institute Registrar that they will accept it and note any deadlines they require.

Under 1949.5, what happens if written notification is mailed fewer than 14 days before the course start?

If the written notification is mailed fewer than 14 days before the course start, the applicant is not entitled under 1949.5 to a full reimbursement. The rule grants full reimbursement only when notification is mailed no later than 14 days before the course, as stated in 1949.5.

  • The Institute may have other discretionary policies for late withdrawals; contact the Registrar to ask about partial refunds or credits.

Under 1949.5, must the notification be mailed by the applicant personally, or can someone else mail it?

Someone else may mail the written notification for the applicant; the regulation requires that the written notice be mailed, not that the applicant personally deliver it. See 1949.5.

  • Ensure the mailed notice clearly identifies the applicant (name, course, start date) and is signed by the applicant or properly authorized representative.
  • Keep proof of mailing and any return receipt.

Under 1949.5, how should I prove I mailed the withdrawal notice on time?

You should retain proof of mailing (such as USPS certified mail receipt, tracking number, or return receipt) to show the written notice was mailed at least 14 days before the course; this supports compliance with 1949.5.

  • Use certified mail with a date-stamped receipt or a tracked courier that provides proof of shipment and delivery.
  • Keep copies of the written notice and any confirmation from the Registrar.

Under 1949.5, does the refund cover the full fee or only part of it?

If the applicant mails written notification at least 14 days before the course, the applicant may receive a full reimbursement of the fee. The rule grants full reimbursement under that condition in 1949.5.

  • "Full reimbursement" means return of the course fee paid; check with the Registrar about processing time and method of refund.

Under 1949.5, does the refund rule apply to online or virtual OSHA Training Institute courses?

The rule applies to an applicant's withdrawal from a course offered by the OSHA Training Institute; it does not distinguish between in-person or online courses in the text. See 1949.5.

  • Confirm with the Institute Registrar whether they treat online or virtual offerings the same for refund purposes and whether additional instructions apply.

Under 1949.5, what information should be included in the written notification to ensure a refund?

The written notification should clearly identify the applicant, the course title, the start date, and a statement that the applicant is withdrawing, so the Registrar can process the refund under 1949.5.

  • Include the applicant's full name, contact information, registration reference or confirmation number, and signature.
  • Keep a copy of the notification and proof of mailing.

Under 1949.5, who should I address the withdrawal letter to?

Address the written withdrawal notice to the Institute Registrar as required in 1949.5, because the regulation specifies that the notice must be mailed to the Institute Registrar.

  • If you do not have the mailing address, contact the OSHA Training Institute or check their registration confirmation for Registrar contact details.

Under 1949.5, if the Institute cancels a course, does the applicant still need to mail a withdrawal notice to get a refund?

1949.5 addresses withdrawals by applicants and the 14‑day mailed-notification requirement for full reimbursement; it does not state the Institute's obligations when the Institute cancels a course. See 1949.5.

  • If the Institute cancels the course, contact the Institute Registrar for the Institute's cancellation and refund policy; cancellations by the Institute are usually handled differently than applicant withdrawals.

Under 1949.5, is a phone call sufficient to withdraw and get a refund?

No — a phone call alone does not satisfy 1949.5 because the regulation requires a written notification that is mailed to the Institute Registrar. See 1949.5.

  • If you make a phone request, follow it up immediately with a mailed written notice and keep proof of mailing.
  • Ask the Registrar whether they will accept expedited written confirmations by email in addition to mailed notice.

Under 1949.5, can the Institute impose additional refund rules beyond the 14‑day mailed notice?

The regulation sets the condition under which an applicant "may" receive a full reimbursement (written notification mailed no later than 14 days before the course), but administrative procedures or additional instructions from the Institute may exist; consult the Institute Registrar. See 1949.5.

  • Always check the Institute's registration confirmation or contact the Registrar for any procedural details (timing for processing refunds, where to mail, acceptable proof of mailing).

Under 1949.5, how should I count the 14 days—is the start day included or excluded?

1949.5 states the written notice must be mailed "no later than 14 days before the commencement of the course," but it does not define how to count days; therefore treat the 14 days as calendar days before the course start and mail early to avoid any dispute. See 1949.5.

  • Use conservative counting: consider the course start date as day zero and ensure the mailing date is at least 14 full days prior.
  • Keep proof of mailing to resolve any timing questions.