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OSHA 1979.104

Investigation procedures

Subpart A

20 Questions & Answers

Questions & Answers

Under 1979.104(a), what notifications does the Assistant Secretary make when a complaint is received in the investigating office?

The Assistant Secretary will notify the named person that a complaint was filed, tell them the allegations and the substance of supporting evidence (with confidential informants redacted), and inform them of their rights under the listed procedures. See 1979.104(a) and 1979.110(e).

  • The notice includes allegations and supporting evidence redacted to protect confidential informants.
  • The notice also tells the named person about rights under paragraphs (b) and (c) of 1979.104 and under 1979.110(e).

Under 1979.104, does the Assistant Secretary provide a copy of the notice to any other agency?

Yes. A copy of the notice sent to the named person will also be provided to the Federal Aviation Administration. See 1979.104.

Under 1979.104(b), what four elements must a complaint allege to make a prima facie showing?

The complaint must allege facts and evidence that show each of the following: the employee engaged in protected activity; the named person knew or suspected (actually or constructively) the employee engaged in that protected activity; the employee suffered an unfavorable personnel action; and the circumstances raise an inference that the protected activity was a contributing factor in the adverse action. See 1979.104(b)(1)(i), 1979.104(b)(1)(ii), 1979.104(b)(1)(iii), and 1979.104(b)(1)(iv).

  • The complaint may be supplemented by interviews of the complainant to support these elements.

Under 1979.104(b)(2), what level of evidence is needed for the Assistant Secretary to decide to investigate?

The complaint must, on its face (and as supplemented by interviews if needed), allege facts and either direct or circumstantial evidence that give rise to an inference the named person knew or suspected the protected activity and that the activity contributed to the unfavorable action. See 1979.104(b)(2).

  • Direct or circumstantial evidence is acceptable; the standard for opening an investigation is whether the complaint alleges enough to raise the required inference.

Under 1979.104(c), how can a named person avoid an investigation by showing the same action would have been taken absent the protected activity?

The named person can avoid an investigation by demonstrating by clear and convincing evidence that they would have taken the same unfavorable personnel action even without the complainant's protected behavior. See 1979.104(c).

  • The named person may submit a written statement and supporting affidavits or documents within 20 days of receiving notice, and may request a meeting with the Assistant Secretary during that 20-day period.
  • The standard to avoid investigation is "clear and convincing evidence," which is a higher burden than the complainant’s prima facie showing.

Under 1979.104(d), when will the Assistant Secretary conduct an investigation?

The Assistant Secretary will conduct an investigation if the named person fails to demonstrate by clear and convincing evidence that the same unfavorable personnel action would have been taken absent the protected behavior. See 1979.104(d).

Under 1979.104(c), what is the 20-day deadline and what may the named person submit within that time?

Within 20 days of receiving the notice of the complaint filing, the named person may submit a written statement with any affidavits or documents supporting their position and may request a meeting with the Assistant Secretary to present their case. See 1979.104(c).

  • Submissions and the meeting request must be made within the 20-day period to be considered in the pre-investigation review.

Under 1979.104(b)(1)(iv) and 1979.104(c), can the timing of an adverse action alone support the inference that protected activity was a contributing factor?

Yes. The rules explain that timing can often satisfy the prima facie burden: if an adverse personnel action occurred shortly after protected activity, that fact can give rise to the inference that the protected activity was a contributing factor. See 1979.104(b)(1)(iv) and 1979.104(c).

  • However, timing alone may not always be sufficient if the named person later proves by clear and convincing evidence that the same action would have been taken regardless.

Under 1979.104(e), what evidence will the Assistant Secretary provide to the named person before issuing findings or a preliminary order?

Before findings and any preliminary order, the Assistant Secretary will, if there is reasonable cause, notify the named person of the substance of the relevant evidence developed during the investigation, including witness statements (redacted or summarized to protect confidential informants), and give the named person an opportunity to respond in writing or in a meeting and to present legal and factual arguments. See 1979.104(e).

  • If witness statements cannot be redacted without revealing a confidential informant, summaries of their content will be provided instead.
  • The named person may present statements from witnesses in support of their position.

Under 1979.104(e), are confidential informants’ identities disclosed to the named person?

No. Witness statements that identify confidential informants are redacted to protect their identity; if redaction would still reveal the informant, the Assistant Secretary will provide a summary of the statement instead. See 1979.104(e).

Under 1979.104, how are confidentiality protections handled for people who provide information on a confidential basis?

Investigations are conducted in a way that protects the confidentiality of any person who provides information on a confidential basis (other than the complainant), consistent with the applicable confidentiality rules. See 1979.104.

  • The regulation explicitly requires protection of confidential informants and limits disclosure of identifying information.

Under 1979.104(b), what happens if a complaint does not make the prima facie showing required by the regulation?

If the complaint fails to make the required prima facie showing that protected activity was a contributing factor, the complaint will be dismissed and the complainant will be advised that the investigation will not commence. See 1979.104(b) and the explanation in 1979.104(c).

Under 1979.104(a) and 1979.104(c), what specific rights does the named person receive notice of after a complaint is filed?

The named person is notified of their right to present a defense showing by clear and convincing evidence that the same unfavorable personnel action would have been taken without protected activity, to submit written statements and supporting affidavits/documents, and to request a meeting with the Assistant Secretary within 20 days. See 1979.104(a) and 1979.104(c).

Under 1979.104(b)(1)(ii), what does it mean that the named person "knew or suspected, actually or constructively," that the employee engaged in protected activity?

It means the complaint must allege that the named person either actually knew the employee engaged in protected activity or should have known (constructive knowledge) based on the circumstances—this is part of the prima facie showing requirement. See 1979.104(b)(1)(ii) and 1979.104(b)(2).

  • The complaint must allege facts that give rise to the inference that the named person knew or suspected the protected activity.

Under 1979.104(b)(1)(iii), what does the regulation require regarding an "unfavorable personnel action"?

The regulation requires that the complaint allege the employee suffered an unfavorable personnel action as part of the prima facie showing; the complaint must identify that adverse action as one element supporting the claim. See 1979.104(b)(1)(iii).

  • The regulation does not provide an exhaustive list of what counts as an unfavorable action in this section; the complaint must describe the adverse personnel action alleged.

Under 1979.104, can the complainant rely solely on the timing of the adverse action to meet the prima facie test?

Yes, timing can often be sufficient to meet the prima facie showing—if the adverse action occurred shortly after the protected activity, that can raise the necessary inference—but it is not conclusive because the named person may later rebut it by clear and convincing evidence. See 1979.104(c) and 1979.104(b)(1)(iv).

Under 1979.104(c), what happens if the named person requests a meeting within the 20-day period?

If the named person requests a meeting within the 20-day period, the Assistant Secretary may meet with them so they can present their written statement, affidavits, documents, and oral arguments to support their position that the same action would have occurred absent the protected activity. See 1979.104(c).

  • The meeting is an opportunity to provide the clear and convincing evidence needed to avoid an investigation.

Under 1979.104(e), what procedural opportunities does a named person have before findings and a preliminary order are issued?

The named person will be given the opportunity to submit a written response, meet with investigators to present witness statements in support of their position, and present legal and factual arguments before findings and any preliminary order are issued. See 1979.104(e).

Under 1979.104(b)(2), does the complainant need direct evidence of retaliation to trigger an investigation?

No. For purposes of deciding whether to investigate, the complainant may meet the required burden by alleging facts and either direct or circumstantial evidence that give rise to the inference the named person knew or suspected the protected activity and that it was a contributing factor in the unfavorable action. See 1979.104(b)(2).

Under 1979.104 overall, who is responsible for conducting the initial review and notifications in these discrimination complaints?

The Assistant Secretary is responsible for the initial review actions, including notifying the named person of the complaint, the allegations, supporting evidence (with redactions), and informing them of their rights under the procedures. See 1979.104(a).